Become a Better Leader
LED HOUSTON. A LEAD EVERY DAY COHORT
One Discipline. Six Months. One Houston Cohort.
The Lead Every Day Operating System, delivered in your local community. A live kickoff in Houston followed by five months of virtual cohort sessions with a certified LED coach, and the full LED Academy. This is a proven model, built on years of implementation at Chick-fil-A and beyond.
Tuesday, October 27, 2026. Houston, Texas.
$1,194 total for the full six-month cohort.
THE LEADERSHIP CHALLENGE
The Gap Is Not Effort. It Is a System.
Most leaders are not falling short because they lack commitment. They are leading without a system, reacting to the urgent instead of moving toward what matters. When we surveyed more than 10,000 leaders, the same number kept surfacing: a 30 point gap between how leaders rate their own effectiveness and how their teams actually experience it. That gap shows up inside strong organizations too. LED Houston exists to close it, systematically and in your local community.
30 points
the gap between how leaders rate their own effectiveness and how their teams experience it.
Source: Lead Every Day research, 10,000+ leaders surveyed
70%
of frontline leaders cannot articulate their organization’s definition of leadership.
Source: to confirm, see question 3
15%
of employees feel fully engaged at work.
Source: to confirm, see question 4WHAT LED HOUSTON IS
A Six-Month Cohort, Not a One-Day Event
LED Houston does not deliver content and move on. It opens with a full day together in Houston, then holds the work in place for five more months. Every leader is assigned to a group of six and a certified LED coach. Every month, that group meets, applies one part of Discipline 01, and comes back with what happened. The kickoff starts the journey. The cohort is what makes it stick. Six leaders, one coach, six months, and nowhere to hide between sessions.
One focused discipline, October 2026 through March 2027
One market, one cohort
Each led by a certified LED coach
Tuesday, October 27, 2026, Houston, Texas
LED Discipline 01 Certification on completion
PROVEN RESULTS
The Operating System Behind The Results
LED Houston is built on the Lead Every Day Operating System, a framework developed over more than 40 years of research, refined with over 10,000 leaders surveyed and more than 250,000 equipped. It has already produced results in high growth, values driven organizations that look and operate a lot like Chick-fil-A.
Arrow Exterminators
$100M to $400M+ in revenue over a decade, with 13 straight years of double-digit growth following implementation of the LED Operating System.
Chick-fil-A
More than 20,000 leaders trained across a decade-long partnership, continuously benchmarking leadership performance across the system.
PSC Crane and Rigging
$130M to $158M to $200M+ in revenue directly following implementation of the LED Operating System.
250K+ leaders equipped.40+ years of research.1.5+ million books in print in 32 languages.
DISCIPLINE 01. BECOME A BETTER LEADER
Everything Rises and Falls on Leadership
The LED Operating System is three disciplines and ten strategies. LED Houston delivers Discipline 01, Become a Better Leader. This is where every LED journey begins. Before teams or organizations can change, leaders must.
Strategy 01. Learn the Fundamentals
Most leadership challenges, turnover, profitability, engagement, innovation shortfalls, have their roots in missing fundamentals. The five fundamentals spell SERVE. See the Future. Engage and Develop Others. Reinvent Continuously. Value Results and Relationships. Embody a Leader’s Heart.
Strategy 02. Create Clarity
One of the greatest contributions leaders make is the gift of clarity. Yet confusion and ambiguity are the norm in most organizations. In the cohort you build clarity in the five places it matters most: performance goals and key health indicators, team charters and purpose, meeting outcomes and action items, what matters most, and your organization’s definition of leadership.
Strategy 03. Improve Your Effectiveness
Most leaders confuse activity with accomplishment. Constant busyness without progress is like quicksand. The harder you work, the deeper you sink. Confront Reality. Grow Capacity. Fuel Curiosity. Create Change.
Disciplines 02 and 03, Improve Team Performance and Strengthen Your Organization, follow in future cohorts.
YOUR SIX-MONTH JOURNEY
Six Months. One Discipline. One Cohort.
Every touchpoint reinforces Discipline 01. The live kickoff launches the journey in person. Five months of virtual cohort sessions, coaching, and correspondence from the LED team sustain it. One letter of SERVE per month.
K01
Month 1. Kickoff. Houston, Texas
Tuesday, October 27, 2026. Your LED book bundle arrives before you walk in the door. LED Academy access is activated. You meet your certified LED coach and the five leaders in your group. Discipline 01 begins in person, with the introduction and first application of SERVE.
S02
Month 2. See the Future
Your first virtual cohort session. Remember the Past. Remain Grounded. Dare to Dream.
E03
Month 3. Engage and Develop Others
Build Trust. Help People Grow. Build Genuine Community. Cast Dynamic Vision.
R04
Month 4. Reinvent Continuously
Think Differently. Cultivate Creativity. Act Strategically. Lead Purposeful Change.
V05
Month 5. Value Results and Relationships
Set the Example. Coach for Success. Demonstrate Care.
E06
Month 6. Embody a Leader’s Heart, and Certification
Hunger for Wisdom. Expect the Best. Accept Responsibility. Respond with Courage. Think Others First. Your final session closes with LED Discipline 01 Certification, a digital badge and a physical certificate.
INSIDE A COHORT SESSION
Sixty Minutes. Same Format Every Month.
Every virtual session runs the same way, so leaders always know what the hour will ask of them.
10min01
Recap the previous session’s action items
25min02
Overview of the supporting points, with discussion questions
15min03
Group exercise to apply the principle
10min04
Takeaways for each person
EVERYTHING INCLUDED
Everything Included. Nothing Held Back.
Every resource, every tool, and coaching access from day one. LED Houston does not drip content. It opens the full library.
LED Book Bundle.
Delivered to you before the kickoff event.
If Chick-fil-A only.
A full day in Houston, Texas on Tuesday, October 27, 2026, alongside the operators and directors leading Chick-fil-A in this market.
Five Virtual Cohort Sessions.
Monthly, focused on Discipline 01, led by your certified LED coach.
Full LED Academy Access.
Unlimited on-demand access to LED content, tools, and resources for the full six months.
A Certified LED Coach.
Assigned to your group of six, available for correspondence between every session.
LED Team Touchpoints.
Encouragement, content, and direct correspondence every month.
LED Discipline 01 Certification.
A digital badge and a physical certificate on completion.
The Houston Leader Network.
The leaders in your cohort, and relationships that outlast the six months.
A Path to Full LED OS Certification.
Continue into Disciplines 02 and 03 in future cohorts.
WHAT LEADERS WILL DEMONSTRATE
Measured by Behavior, Not Attendance
Here is what leaders will demonstrate by the end of the six months.
Sharper leadership thinking
A clear mental model of Discipline 01, applied to the real decisions you make every week.
A shared leadership standard
One of the greatest challenges in any organization is alignment. By month six, every leader in the Houston cohort shares a common definition of leadership and a common language to practice it.
Stronger peer relationships
Six months in a group of six, sharing real challenges and offering real feedback, builds trust that extends well beyond the cohort.
Improvement that your team can feel
Leaders apply the discipline between every session. Teams feel the difference before month six arrives.
Sustained confidence
The kind of confidence that only comes from being challenged, supported, and seen consistently over six months.
A recognized credential
Not a certificate of attendance. A certificate of demonstrated leadership.
THE LED CERTIFICATION
LED Discipline 01 Certification
Every leader who completes the six-month cohort earns LED Discipline 01 Certification, Become a Better Leader. Leaders who continue into Disciplines 02 and 03 in future cohorts earn Full LED OS Certification.
- A digital LED badge, shareable on LinkedIn and in your email signature
- A physical certificate with your name, the discipline, and the Houston cohort designation
- A place in the LED Certified Leader Registry, where the credential is recorded and verifiable
YOUR INVESTMENT AND SEAT PURCHASE
Your Investment
One price covers the book bundle, the live kickoff day in Houston, five virtual cohort sessions, a certified LED coach for six months, full LED Academy access, and Discipline 01 Certification.
Cohort assignments are made in the order seats are reserved.
Questions before you enroll? Email ledhouston@leadeveryday.com or call 859.576.8135.
YOUR COHORT SEAT
WHO THIS IS FOR
Who Belongs in the Houston Cohort
LED Houston is built for anyone responsible for the performance of other people. That includes operators, directors, and the leaders you are developing to take your seat one day.
- Chick-fil-A owners and operators in the Houston market
- Directors and senior team leaders an operator is developing for a bigger seat
- Leaders who were promoted for their skills and trained lightly on leadership
- Leaders who can commit to one full day in October and one hour a month through March
The Houston cohort is small on purpose, and the leaders in it will shape what LED takes to every market that follows.
MEET YOUR GUIDES
Meet Your Guides
Twenty-five years of research, more than 250,000 leaders equipped, and the kind of results that come from doing this work alongside the people who lead some of the most respected organizations in the world.
CO-FOUNDER
Mark Miller
Bestselling author and longtime Chick-fil-A leader, Mark spent his career building leadership systems at scale. His books include The Secret, co-authored with Ken Blanchard, along with Culture Rules, Talent Magnet, and Win Every Day.
Learn More About MarkCO-FOUNDER AND CEO
Randy Gravitt
Longtime executive coach, Randy works with leaders inside Chick-fil-A, the Buffalo Bills, BuildWitt, the Pittsburgh Pirates, Rinnai, and the WinShape Foundation. His latest book is Winning Begins at Home.
Learn More About RandyQUESTIONS LEADERS ASK US
Questions Leaders Ask Us
The questions we hear most often before someone enrolls. If yours is not here, email ledhouston@leadeveryday.com and we will answer it.
One full day in Houston on Tuesday, October 27, 2026, and one 60-minute virtual cohort session each month from November through March. Between sessions, you apply what you learned and stay in touch with your coach. That is the commitment.
No. It is a six-month cohort that opens with a live day together. The kickoff starts the work. The monthly sessions with your group of six are where it takes hold.
Yes. Set the number of seats at checkout and we will collect each leader’s details afterward. Leaders from the same restaurant are usually placed in different groups so each one builds relationships across the market, though we will honor a request to keep them together.
The kickoff is where you meet your coach and your group, so we strongly encourage you to be in the room. If something comes up after you enroll, contact us and we will work with you.
A certified LED coach, assigned to your group of six for the full six months and available for correspondence between sessions.
Tell us at checkout if you would prefer a Spanish-language cohort and we will place you accordingly.
LED Discipline 01 Certification, Become a Better Leader. A digital badge, a physical certificate, and a place in the LED Certified Leader Registry.
A complete framework for leadership development built from 25 years of research with more than 250,000 leaders. It covers three disciplines: becoming a better leader, improving team performance, and strengthening your organization. LED Houston delivers the first.
LED HOUSTON. A LEAD EVERY DAY COHORT
Houston Goes First
Houston’s leaders. One discipline. Six months. A proven model, and the market that earns the right to take it everywhere else.
Tuesday, October 27, 2026. Houston, Texas. $1,194 per seat.
Reserve your seat